Operational Performance Measurement: Increasing Total Proucti

Description:
Mention the phrase 'bottom line', and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. 'Operational Performance Measurement: Increasing Total Productivity' shows the way - featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity.In this title, practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and, how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away - giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're 'Operational Performance Measurement: Increasing Total Productivity' ...and a better bottom line is just the beginning!

Table of Contents:
Why Measure Performance? What is Measurement? Measuring Production Processes Operational Requirements for Effective Measurement Techniques for Determining What to Measure Implementation and Deployment Analyzing and Interpreting Measures Using Performance Measures Effectively Insuring Your Measures are Showing an Accurate Picture Appendix A-What Some Leading Companies are Measuring Appendix B-Implementing Manufacturing Performance Measures-A Case Study Appendix C-Implementing a Formal Selling Process and Performance Measures in a Sales Organization Appendix D-Global Warming? Appendix E-Measuring an Inventory Transaction Process