Day By Day: English For Employment Communication

Description:

This comprehensive introduction to general workplace communication helps students learn the language they need to obtain employment and communicate effectively with supervisors, co-workers, and customers.
Also includes a Word-by-Word/ Side-by-Side correlation key.




Contents:

Unit One Getting a Job

Responding to "Help Wanted" Signs

Calling for an Interview

Telling About Your Skills and Qualifications

Expressing Confidence and Self-Esteem

Describing Previous Employment

Asking About Job Responsibilities

Asking About the Work Schedule and the Salary

Describing Your Background and Interests



Unit Two New on the Job

Locating Places on the Job

Describing and Locating People on the Job

One-Step Instructions

Multi-Step Instructions

Asking for Feedback

Being Corrected

Safety at Work

Accomplishing Tasks



Unit Three Small Talk

Discussing Weekend Plans

Discussing Past Weekend Activities

Talking About Leisure Activities

Talking About Movies, Music, TV, and Sports



Unit Four Communication with Co-Workers and Supervisors

Requests

Obligations

Offering to Help

Apologizing and Admitting Mistakes

Apologizing and Explaining

Interrupting

Asking Permission

Asking for a Day Off



Unit Five Job Performance

Asking for Feedback

Being Corrected

Compliments

Giving Advice

Safety Warnings

Accidents and Injuries

Requests

Employee Rights

Suggestions



Unit Six More Small Talk

Telling Good News and Bad News

Rumors and News on the Job

Compliments

Talking About TV Shows

Talking About Recreational Activities

Discussing Plans for Days Off, Weekends, and Vacations



Glossary

Scripts for Listening Exercises

Word by Word/Side by Side Correlation Key

Irregular Verbs