Contact Us !: Call Center English Skills Coursebook+cds(3)
21,85 €
Laos
Tarneaeg:
2-3 päeva
Tootekood
9780521124737
Description: CONTACT US:CALL CENTRE ENGLISH SKILLS
CEF Level: B2-C1 develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence n...
CEF Level: B2-C1 develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence n...
Description: CONTACT US:CALL CENTRE ENGLISH SKILLS
CEF Level: B2-C1 develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
CEF Level: B2-C1 develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
| Autor | Lockwood, Jane; Mccarthy, Hayley |
|---|---|
| Ilmumisaeg | 2009 |
| Kirjastus | Cambridge University Press |
| Köide | Pehmekaaneline+CD/DVD |
| Bestseller | Ei |
| Lehekülgede arv | 116+CDS-3 |
| Pikkus | 297 |
| Laius | 297 |
| Keel | English |
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