Total Quality Management: Strategies And Techniques Proven

28,58 €
Tellimisel
Tarneaeg: 2-4 nädalat
Tootekood
9780471191742
Description:
To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben & Jerry's were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. Total Quality Manageme...