Public Management & Administration

Description: Introducing the scope and scale of government, competing approaches to the study of management in the public sector, different forms of service delivery and the major topics in the subject such as strategic management, leadership and performance management, this book continues to be a key point of reference for lecturers and students in the field.



Contents: 1. An Era of Change.- 2. The Role of Government.- 3. The Traditional Model of Public Administration.- 4. Public Management.- 5. Public Policy.- 6. Governance.- 7. Accountability.- 8. Stakeholders and External Constituencies.- 9. Regulation, Contracting and Public Ownership.- 10. Strategic Management.- 11. Managing People and Leadership.- 12. Service Delivery.- 13. Managing with Technology.- 14. Financial and Performance Management.- 15. Conclusion: Paradigms in Public Management.



Author Biography: Owen E. Hughes is Dean of Students at RMIT University, Australia. He was formerly Professor of Public Sector Management at Monash University, Australia.