Public Management In Britain

Description:
This text analyses the key developments and changes in the management of the major public services in Britain during the 1990s. It places public management and, in particular, New Labour's 'Third Way', in its economic, political and historical context, including the impact of globalisation and European integration. Extended case studies illustrate and highlight key stages in the transformation of management and the book concludes with an evaluation and critique of two decades of managerial reform and a discussion of the way forward in the new millennium.

Table of Contents:
PART 1: THE CHANGING CONTEXTS OF PUBLIC MANAGEMENT The Politics of Public Sector Change; D.Farnham & S.Horton Globalization, Europeanisation and Management of the British State; S.Cope Managing Public and Private Organisations; D.Farnham & S.Horton PART 2: MANAGERIAL FUNCTIONS Strategic Management in Public Services; K.Isaac-Henry Performance Management, Quality Management and Contracts; J.Rouse Marketing in the Public Sector; R.Christie & J.Brown Human Resources Management and Employment Relations; D.Farnham Exploiting Information and Communication Technology; C.Bellamy PART 3: CASE STUDIES The Civil Service; S.Horton Managing Local Public Services; C.Painter & K.Isaac-Henry The National Health Service; S.Corby Education; D.Holloway, S.Horton & D.Farnham Managing the Police; B.Loveday Social Services and Community Care; E.Brunsden & M.May PART 4: CONCLUSION New Labour and the Management of Public Services: Legacies, Impact and Prospects; S.Horton & D.Farnham

Author Biography:
SYLVIA HORTON is Principal Lecturer in Public Sector Studies, University of Portsmouth. DAVID FARNHAM is Professor of Employment Relations, University of Portsmouth.