Oxford English For Careers: Tourism 2 Student's Book

Description: English level: Intermediate
A new, up-to-date course where students learn what they need to know for a career in tourism.

Overview
Oxford English for Careers is a series which prepares pre-work students for starting their career. Everything in each Student's Book is vocation-specific, which means students get the language, information, and skills they need to help them get a job in their chosen career.

Key features
Focuses on the functional language needed to succeed in the job. Grammar, vocabulary, and skills are all contextualized in real work situations.
An aspirational approach includes It's my job profiles of real professionals, and specialist facts, figures, and quotations on every page.
Writing bank or Reading bank gives practice in working with specialist texts.
Contemporary, easy-to-navigate design with an In this unit learning menu and an end-of-unit Checklist with CEF Can-do tick boxes.
Revision and extension with Projects and Webquests, a student's website with consolidation exercises from the unit, and a handy Key words list at the end of every unit with the essential vocabulary.
Teacher's Resource Book provides a specialist background to the area for every unit, plus easy-to-understand tips, additional activities for mixed ability classes, and Grammar tests and Communication worksheets.

Contents: 1. Arrivals; Cultural differences in greetings, points of arrival, greeting and introducing; 2. A place to stay; Welcoming guests, registration procedures, hotel services; 3. Tourist information services; Assessing customer types, tourist information centres, recommendations; 4. Holiday rep; Attitudes, tipping, resort representative, a welcoming talk; 5. Eating out; Food festivals, national dishes, food tourism, taking an order; 6. Rural tourism; Sensitivity to the environment, local people and rural tourism, information about the weather; 7. Attractions and events; Different cultures - different responses, describing a festival, bringing attractions to life; 8. On tour; Personal appearance, training, qualifications, tour guide to tour manager; 9. Hotel entertainment; Customers of all ages, working with kids, activities for different age groups; 10. Specialized tourism; Cross-cultural misunderstandings, special requests, disability access; 11. Business travel; Cultural awareness, business travel in your country, the needs of the business traveller; 12. Checking out; Quality standards, receptionist duties, solving problems, checking guests out