One Minute Apology, The: Powerful Way To Make Things Better

Description: The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors. The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable -- the fourth secret of the One Minute Manager -- presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

Review: 'Read THE ONE MINUTE APOLOGY and discover a secret power that will make things better for you and the people you touch with your life.' Deepak Chopra

Author Biography: Ken Blanchard lives in San Diego, California, and is the co-author of THE ONE MINUTE MANAGER and eleven other bestselling books. Margret McBride has been a leader in the field of business publishing. The President of the Margret McBride Literary Agency, she has worked with numerous bestselling business authors. She lives in La Jolla, California.