Total Quality Management: Text And Cases 2nd Ed.
26,25 €
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2-3 päeva
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9780750639521
Description: Includes real life case studies to support and illustrate key points in the text - Includes new material on Six Sigma, the Excellence Model, and ISO 9000-2000 - Contains new material on the latest developments in this area
Contents: The foundations - a model for TQM: understanding quality; commitment and leadership; design for quality; case studies - Esso Resea...
Contents: The foundations - a model for TQM: understanding quality; commitment and leadership; design for quality; case studies - Esso Resea...
Description: Includes real life case studies to support and illustrate key points in the text - Includes new material on Six Sigma, the Excellence Model, and ISO 9000-2000 - Contains new material on the latest developments in this area
Contents: The foundations - a model for TQM: understanding quality; commitment and leadership; design for quality; case studies - Esso Research Centre, Exxon Chemical. TQM - the role of the quality system: planning for quality; system design and contents; quality system
Contents: The foundations - a model for TQM: understanding quality; commitment and leadership; design for quality; case studies - Esso Research Centre, Exxon Chemical. TQM - the role of the quality system: planning for quality; system design and contents; quality system
| Autor | Oakland, John S. ; Porter, Leslie J. |
|---|---|
| Ilmumisaeg | 1999 |
| Kirjastus | Elsevier Science Publishing Co Inc |
| Köide | Pehmekaaneline |
| Bestseller | Ei |
| Lehekülgede arv | 391 |
| Pikkus | 246 |
| Laius | 246 |
| Keel | English |
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