Operations Management: Contemporary Concepts And Cases

Description: Table of Contents:
Part I Introduction: the operations function; operations strategy; product design. Part II Process design: process selection; service process design; choice of technology; process-flow analysis. Part III Quality: managing quality; quality control and improvement. Part IV Capacity and scheduling: supply chain management; forecasting; facilities and aggregate planning; scheduling operations; project scheduling. Part V Inventory: independent-demand inventory; materials requirement planning; just-in-time systems. Part VI Case studies:introduction; Shipper Manufacturing Company; FHE, Inc.; Bliven Furniture Process; Eastern Gear, Inc.; National Bicycle; Plastech; Field Service Division of DMI; Quality; Bayfield; Mud Hank Kolb; Federal Express; The Thawed Hungarian Catfish; Capacity; Meriwell Bag Company; Lawn King, Inc.; World Industrial Abrasives; Sport Obermeyer P.M. Parts Division Inventory; Consolidated Electric Southern Toro Distrit, Inc. US; Stroller Toys.