Mission Based Marketing: Organizational Development Wb 2nd

Description:
A companion to Mission-Based Marketing, Second Edition, this practical, comprehensive, easy-to-use workbook provides key tools to help not-for-profits ensure that their organization pursues its mission, meets the changing needs of the community, and successfully competes for funding, clients, referral sources, staff, and board members.

Table of Contents:
Preface.About the Author.1 Introduction: How to Get the Most Out ofThis Workbook.2 Getting Your Team Started.3 Benchmarking Your Organization: A BaselineAssessment Tool.4 Organizational Flexibility.5 The Marketing Cycle.6 Who Are Your Markets? 7 Your Competition.8 Asking Your Markets What They Want.9 Better Marketing Materials.10 Technology and Marketing.11 Incredible Customer Service.12 A Marketing Planning Process.About the CD-ROM.Index.

Author Biography:
PETER C. BRINCKERHOFF is an internationally renowned trainer, author, and consultant to not-for-profit organizations. He brings years of experience in the field to his work, as he is a former board member of local, state, and national not-for-profits and has worked on the staff and as executive director of two regional not-for-profits. Since founding his consulting firm, Corporate Alternatives, in 1982, Mr. Brinckerhoff has helped thousands of organizations become more mission-capable. Peter is the author of the award-winning books Mission-Based Management and Financial Empowerment as well as Mission-Based Marketing, Faith-Based Management, and Social Entrepreneurship, all published by Wiley. Peter's books are used as texts in undergraduate and graduate programs in not-for-profit management at over seventy colleges and universities. A former VISTA volunteer, Peter received his bachelor of arts degree from the University of Pennsylvania and his master's degree in public health administration from Tulane University. He lives in Springfield, Illinois, with his wife and three children.