Management and management techniques
- Service Quality Management In Hospitality, Tourism And LeisurKandampully, Jay; Mok, Connie; Sparks, Beverley A.84,01 €
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- Six Sigma Black Belt Handbook, TheBremer, Michael; Daniels, Lorraine; Gupta, Parveen; Heisey, John; Mccarty, Thomas85,72 €