Consumer Behavior: Framework, A 5th Ed.

Description:
For undergraduate and MBA-level courses in consumer behavior. A slimmed down and thoroughly revised version of Mowen and Minor's Consumer Behavior. Written to provide a concise, yet complete review of consumer behavior. The text contains the material that students need to understand the consumer and to develop managerial strategies to market products.

Table of Contents:
I. INTRODUCTION. 1. An Introduction to Consumer Behavior. 2. Consumer Behavior and the Marketing Manager. II. INDIVIDUAL CONSUMER PROCESSES. 3. Information Processing I: Involvement and Perception. 4. Information Processing II: Memory and Cognitive Learning. 5. Behavioral Learning. 6. Consumer Motivation and Affect. 7. Personality and Psychographics. 8. Consumer Beliefs, Attitudes and Behaviors. 9. Attitude, Belief and Behavioral Change: The Persuasion Process. 10. Persuasive Communications. 11. Consumer Decision Process I: Problem Recognition and Search. 12. Consumer Decision Process II: Evaluation and Choice. 13.Postacquisition Processes, Consumer Satisfaction, and Brand Loyalty. III. THE CONSUMER ENVIRONMENT. 14. Introduction to the Consumer Environment and Situational Influencers. 15. Group Process I: Group, Dyadic, and Diffusion Processes. 16. Group Process II: Household and Organization Processes. 17. Cultural Process I: Culture and Popular Culture. 18. The Subcultural Environment and Demographics. 19. Cross-cultural and International Issues in Consumer Behavior. 20. The Dark Side of Consumer Behavior.

Author Biography:
JOHN C. MOWEN is Regents Professor at Oklahoma State University. John has served as President of the Society for Consumer Psychology and has published over 50 articles in journals including the Journal of Marketing, the Journal of Marketing Research, the Journal of Personality and Social Psychology, the Journal of Consumer Psychology, the Journal of Applied Psychology, and the Journal of Public Policy and Marketing. Active in his community, John helped to found the Mission of Hope Shelter for the Homeless. He is also an avid golfer and an inept but active water gardener. MICHAEL S. MINOR is Professor of Marketing and International Business and Department Chair at the University of Texas-Pan American. He holds a Ph.D. from Vanderbilt University and did other graduate work at American University, Cornell University, and Oklahoma State University. His research focuses on group influences on consumer behavior, marketing strategy, and international business issues. He has published nearly two dozen articles in journals, including the Journal of International Business Studies, the Journal of Consumer Marketing, International Studies of Management and Organization, and the Journal of Services Marketing. His consulting experience includes work for the United Nations, and he lived in Asia for a number of years.