Cases In Management And Organizational Behaviour Volume 1

Description:
For courses in Organizational Behavior and Principles of Management/Management Theory. This casebook offers intermediate-length, real-life cases that are complex enough to require student analysis, yet are short enough for instructors to use along with other teaching methods such as lecture or classroom exercises. Based on real events but with names changed, the cases either illustrate theory or describe a recent real-life dilemma requiring a decision. They reflect 'critical incidents' in the life of the case's author or of the person/organization studied; long industry descriptions are forgone in favor of richer detail on the critical incidents and key players.

Table of Contents:
Preface. How to Use This Book. Suggestions for Developing Students' Cases. Matrix of Cases and Subjects. CASES. 1. A New Magazine in Nigeria, Fola Doherty-Soyinka. 2. A Selfish Request in Japan, Toby Lee. 3. A Team Divided or a Team United? Marlene Lowe and Teri C. Tompkins. 4. Angry Branch Manager, Joe Underwood. 5. Cafe Latte, Kim Hui. 6. Changing Quotas (A & B), Susan Steele. 7. Computer Services and Cost/Schedule Teams: How Do Teams Learn? Teri C. Tompkins. 8. Computer Services Team at Avionics Aerospace, Teri C. Tompkins. 9. Cost and Scheduling Team at Avionics Aerospace, Teri C. Tompkins. 10. Costume Bank, Karen Simon and Armand Gilinsky. 11. Donor Services Department, Joyce Osland. 12. Fired, Tony Marks. 13. Groupware Fiasco, Diane Fiero and Jonetta Thomas-Chambers. 14. Handling Differences at Toyota Distributors, Nancy Zuffery. 15. Heart Attack, Shauna LeVeque. 16. Incident on the USS Whitney, Jeff Balesh. 17. Insubordination or Unclear Loyalties? Asbjorn Osland and Shannon Shoul. 18. Jenna's Kitchen, Craig Lundberg. 19. Julie's Call: Empowerment at Taco Bell, Craig Lundberg. 20. La Cabaret, Ani Avanessian. 21. Leading TQM in Panama, Asbjorn Osland. 22. Moon Over ER, Stephen Maranville and J. Andrew Morris. 23. Negotiating Work Hours, D.R. Franklin and Loren E. Falkenberg. 24. No, Sir, Sergeant! Joel Mitre. 25. Pearl Jam's Dispute with Ticketmaster, Anne Lawrence. 26. Problems at Wukmier Home Electronics Warehouse, Kathleen Moldenhaur and Teri C. Tompkins. 27. Questions Matter! Cathy Paul. 28. Reputation in Jeopardy, Amber Borden. 29. Richard Prichard and the Federal Triad Programs (A & B), Earle Hall. 30. Saving Private Ryan-Classic Leadership Models, James C. Spee. 31. Shaking the Birdcage, Teri C. Tompkins. 32. Split Operations at Skywest and United Airlines, Jeremy Offenstein. 33. Temporary Employees: Car Show Turned Ugly, Gary Oddou. 34. The Advisor, Brian Park. 35. The Buyout, Diane Trachsel and Teri Tompkins. 36. The Layoff, Susan Pippert. 37. The Safety Memo, Gordon Baldwin. 38. The Volunteer, Louise Ann Palermo. 39. Unmovable Team, Teri C. Tompkins. 40. Unprofessional Conduct, Andre Hamilton and Teri C. Tompkins. 41. Violence at United States Postal Service: The Case of Bruce William Clark, Dianne R. Layden. 42. When Worlds Collide, Russell Aebig. 43. Your Uncle Wants You, Stephen Maranville and J. Andrew Morris.