Contact Us !: Call Center English Skills Trainer'S Manual
8,94 €
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2-3 päeva
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9780521178587
Description: CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials....
Description: CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.
| Autor | Lockwood, Jane; Mccarthy Hayley |
|---|---|
| Ilmumisaeg | 2010 |
| Kirjastus | Cambridge University Press |
| Köide | Pehmekaaneline |
| Bestseller | Ei |
| Lehekülgede arv | 64 |
| Pikkus | 297 |
| Laius | 210 |
| Keel | English |
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